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Privacy Policy
Alliance Title Agency believes it is important to protect your privacy and confidence. We recognize and respect the privacy expectations of our customers. We believe that making you aware of how we collect information about you, how we use that information, and with whom we share that information will form the basis for a relationship of trust between us. This Privacy Notice provides that explanation. We reserve the right to change this Privacy Notice from time to time.
Alliance Title Agency’s primary business is providing title insurance services for the sale or refinance of real property. This can be a complicated process, involving multiple parties, many of whom have been selected by our customers, each filling a specialized role. In part, you have hired Alliance Title Agency to coordinate and smooth the passage of the information necessary for an efficient settlement or closing.
In the course of this process, Alliance Title Agency collects a significant amount of personal and identifying information about the parties to a transaction, including sensitive items that include but are not limited to: your contact information, including email addresses, Social Security numbers, driver’s license, and other identification numbers and information; financial, bank and insurance information; information about past and proposed mortgages and loans; information about properties you currently or previously owned; your mortgage application package; and the cookie, IP address, and other information captured automatically by computer systems.
Much of this information is gathered from searches of public land records, tax, court and credit records to make certain that any liens, challenges, or title defects are addressed properly. Some of the information that is collected is provided by you, or the computer systems you use. We also may receive information from real estate brokers and agents, mortgage brokers and lenders, and others working to facilitate your transaction, as well as information from public, private, or governmental databases, including credit bureaus, ‘no-fly’ lists, and terrorist ‘watch lists’.
What Information Is Shared?
Alliance Title Agency DOES NOT SELL any of your information to non-affiliated companies for marketing or any other purpose.
However, some of the same information does get shared with persons inside and outside in order to facilitate and complete current and future transactions.
For example:
- Information, draft documents, and closing costs will pass back and forth between Alliance Title Agency and your mortgage broker and lender to facilitate your transaction.
- Information, including purchase agreements and amendments, will pass back and forth between Alliance Title Agency and the real estate agents and brokers, the mortgage brokers and lenders, the lawyers and accountants, and others involved in facilitating the transaction.
- Alliance Title Agency may order property searches and examinations from title searchers, abstractors and title plants.
- Alliance Title Agency may use third parties to obtain tax information, lien information, payoff information, condominium, and homeowners’ association information.
- Third parties may be engaged to prepare documents in connection with your transaction.
- Surveys, appraisals, and inspections may be ordered.
- Alliance Title Agency may divide up the work to handle each closing in the most efficient manner possible and to meet specific legal and licensing requirements. Certain parts of your closing (for example a search or disbursement) may be handled by another division or company within the Alliance Title Agency.
- When it is time for signatures, your complete closing package may be sent to a notary, remote online notary, or notary service company who will arrange to meet with you to sign documents. The notary will, in turn, send signed copies back to us along with copies of your driver’s license or other identity documents usually by mail, UPS, Federal Express or another courier service.
- Your deed, mortgage and other documents required to perfect title will be recorded with the local recorder of deeds.
- Information within your title policy will be shared with Alliance Title Agency’s title insurance underwriters.
- In some cases, we use an outside service to coordinate the recording or electronic-recording of those instruments, and they will receive copies of your deeds, mortgages and other recordable documents to process, scan, and send on to the recording office.
- Various government agencies get involved. The law requires us to provide certain information to the IRS, the U.S. Department of the Treasury, local and state tax authorities, and other regulatory and governmental agencies.
You have a choice in the selection of a mortgage broker, lender, real estate broker or agent, and others that make up your ‘transaction team.’ Information flows to and from the members of the transaction team you have selected to facilitate an efficient transaction for you.
When Alliance Title Agency selects and engages a third-party provider, we limit the scope of the information shared with that third party to the information reasonably necessary for that service provider to provide the requested services. With most, we have entered into agreements in which they expressly commit to maintain an Alliance Title Agency customer’s information in strict confidence and use the information only for purposes of providing the requested services, clearing title, preventing fraud, and addressing claims under our title insurance policies.
How Does Alliance Title Agency Use Your Information?
We may use your personal information in a variety of ways, including but not limited to:
- Provide the products, services, and title insurance you have requested, and to close and facilitate your transaction.
- Provide and use historic transaction information to facilitate future financial transactions.
- Coordinate and manage the appraisal process.
- Handle a claim or provide other services relating to your title insurance policies.
- Create, manage, and maintain your account.
- Operate and improve Alliance Title Agency’s applications and websites. Your information is used for access management, payment processing, site administration, internal operations, troubleshooting, data analysis, testing, research, and for statistical purposes.
- Respond to your requests, feedback, or inquiries.
- Comply with laws, regulations, and other legal requirements.
- Comply with relevant industry standards and our policies.
- Protect and enforce your rights and the rights of other users against unlawful activity, including identity theft and fraud.
- Protect and enforce our collective rights arising under any agreements entered into between Alliance Title Agency and you or any other third party.
- Protect the integrity and maintain the security of our applications, websites, and products.
- Operate, evaluate, and improve our business.
- Provide you with information about products, services, and promotions from Alliance Title Agency or third parties that may interest you.
How Do We Store and Protect Your Personal Information?
Although no system can guarantee the complete security of your personal information, we will use our best efforts to maintain commercially reasonable technical, organizational, and physical safeguards, consistent with applicable law, to protect your personal information and our systems and sites from malicious intrusions or hacking.
How Long Do We Keep Your Personal Information?
We keep your personal information for as long as necessary to comply with the purpose for which it was collected, our business needs, and our legal and regulatory obligations. We may store some personal information indefinitely. If we dispose of your personal information, we will do so in a way that is secure and appropriate to the nature of the information subject to disposal.
Computer Information
When you access an Alliance Title Agency website or communicate with us by email, we may automatically collect and store more information than you are expressly providing when you fill out a survey or send an email. This may include:
- Your IP address.
- Your email address, your alias, and social media handles.
- The type of browser and operating system you use.
- The time of your visit.
- The pages of our website you visit.
- Cookies.
In order to provide you with customized service, we make use of Web browser cookies. Cookies are files that help us identify your computer and personalize your online experience. You may disable cookies on your computer, but you may not be able to download online documents or access certain websites unless cookies are enabled.
The technical information we collect is used for administrative and technical purposes and to prevent fraud and provide identity verification. For instance, we may use it to count the number of visitors to our website and determine the most popular pages. We may also use it to review types of technology you are using, determine which link brought you to our website, assess how our advertisements on other websites are working, help with maintenance, and improve our customers’ experience.
We may compare information gathered on previous visits to verify that we are interacting with the same parties and not a potential imposter.
If we ask you to fill out any forms or surveys, we will use the information we receive only for the specific purposes indicated in those forms or surveys.
The information you and your transaction team send us in emails or attached to an email, or provide through any of our online tools, is used for purposes of providing title, escrow, and appraisal management services, and used for the purposes described above.
Links to Third-Party Websites
Our applications and websites may contain links to third-party websites and services. Please note that these links are provided for your convenience and information, and the websites and services may operate independently from us and have their own privacy policies or notices, which we strongly suggest you review. This Privacy Notice applies to Alliance Title Agency’s applications and websites only.
Do Not Track
Because there is not an industry-standard process or defined criteria to permit a user to opt-out of tracking their online activities (“Do Not Track”), our websites do not currently change the way they operate based upon detection of a Do Not Track or similar signal. Likewise, we cannot assure that third parties are not able to collect information about your online activities on Alliance Title Agency websites or applications.
Social Media Integration
Our applications, websites, and products contain links to and from social media platforms. You may choose to connect to us through a social media platform, such as Facebook, Twitter, Google, etc. When you do, we may collect additional information from or about you, such as your screen names, profile picture, contact information, contact list, and the profile pictures of your contacts, through the social media platform. The social media platforms may also collect information from you.
When you click on a social plug-in, such as Facebook’s “Like” button, Twitter’s “tweet” button, or the Google+, that particular social network’s plug-in will be activated, and your browser will directly connect to that provider’s servers. Your action in clicking on the social plug-in causes information to be passed to the social media platform.
We do not have control over the collection, use, and sharing practices of social media platforms. We, therefore, encourage you to review their usage and disclosure policies and practices, including their data security practices, before using social media platforms.
How Can You “Opt Out?”
We do not sell your information; therefore, there is no need to opt out of such reselling. Under various laws, you can opt out of the sharing of your information for more narrow purposes. For additional detail, consult the privacy notice form below.
How to Contact Us
If you have any questions about Alliance Title Agency’s privacy notice or how we protect your information, please contact Alliance Title Agency:
- By email: Consumerprivacy@alliancetitleaz.com
- By telephone: (833) 451-5718
- By fax: (503) 974-9596; Attn: Privacy Department
- By mail: 12909 SW 68th Pkwy, Suite 350, Portland, OR 97223; Attn: Privacy Department
- In-person: 12909 SW 68th Pkwy, Suite 350, Portland, OR 97223
FACTS | WHAT DOES ALLIANCE TITLE AGENCY DO WITH YOUR PERSONAL INFORMATION? | ||
Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all, sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. | ||
What? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include: • Social Security number and other government identification information. • Your name, address, phone, and email. • Information about the property, any liens, and restrictions. • Financial Information, including credit history and other debt. • Financial account information, including wire transfer instructions. |
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How? | All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Williston Financial Group chooses to share, and whether you can limit this sharing. | ||
Reasons we can share your personal information | Does Alliance Title Agency share? | Can you limit this sharing? | |
For our everyday business purposes— such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus |
Yes | No | |
For our marketing purposes— to offer our products and services to you |
Yes | No | |
For joint marketing with other financial companies | No | We don’t share. | |
For our affiliates’ everyday business purposes— information about your transactions and experiences |
Yes | No | |
For our affiliates’ everyday business purposes— information about your creditworthiness |
No | We don’t share. | |
For our affiliates to market to you | No | We don’t share. | |
For non-affiliates to market to you | No | We don’t share. |
To limit our sharing
- Call (833) 451-5718—our menu will prompt you through your choice(s)
- Visit us online: http://bit.ly/WFGsConsumerPrivacyInformationRequestPage or e-mailing us at consumerprivacy@alliancetitleaz.com
- Mail the form below.
Please note:
If you are a new customer, we can begin sharing your information from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Questions? | Call (833) 451-5718 or email consumerprivacy@alliancetitleaz.com |
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Mail-In Form | |||
If you have a joint policy, your choices will apply to everyone on your account. |
Mark any/all you want to limit: [ ] Do not share information about my creditworthiness with your affiliates for their everyday business purposes. [ ] Do not allow your affiliates to use my personal information to market to me. [ ] Do not share my personal information with non-affiliates to market their products and services to me. |
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Name |
Mail to: Alliance Title Agency PRIVACY DEPT 12909 SW 68th Pkwy, #350 Portland, OR 97223 |
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Address | |||
City, State, Zip | |||
File Number |
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Who we are | |
Who is providing this notice? | Alliance Title Agency |
What we do | |
How does Williston Financial Group protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, and secured files and buildings. We limit access to your information to employees that need to use the information to process your transaction. We take industry standard (IPSEC) measures to protect against malicious intrusions or hacking. |
How does Williston Financial Group collect my personal information? |
We collect your personal information, for example, when you: • Apply for insurance. • Engage us to provide appraisal, title, and escrow services. • Give us your contact information. • Provide your mortgage information. • Show us your driver’s license. We also collect your personal information from others, such as real estate agents and brokers, mortgage brokers, lenders, credit bureaus, affiliates, and others. |
Why can’t I limit all sharing? |
Federal law gives you the right to limit only: • sharing for affiliates’ everyday business purposes—information about your creditworthiness. • affiliates from using your information to market to you. • sharing for non-affiliates to market to you. State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law. |
What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply to everyone on your policy. |
Definitions | |
Affiliates | Companies related by common ownership or control. They can be financial and non-financial companies. |
Non-Affiliates |
Companies not related by common ownership or control. They can be financial and nonfinancial companies. Non-affilliates we share with can include real estate agents and brokers, mortgage brokers, lenders, appraisers, abstractors and title searchers, and others as appropriate to facilitate your transaction. |
Joint Marketing |
A formal agreement between non-affiliated financial companies that, together, market financial products or services to you. Alliance Title Agency does not jointly market. |
Other important information | |
Not Applicable |
Printable Version: Privacy Policy PDF