Privacy Policy

Alliance Title Agency believes it is important to protect your privacy and confidence. We recognize and respect the  privacy expectations of our customers. We believe that making you aware of how we collect information about you, how we use that information, and with whom we share that information will form the basis for a relationship of trust between us. This Privacy Notice provides that explanation. We reserve the right to change this Privacy Notice from time to time. 

Alliance Title Agency’s primary business is providing title insurance services for the sale or refinance of real property. This can be a complicated process, involving multiple parties, many of whom have been selected by our customers, each filling a specialized role. In part, you have hired Alliance Title Agency to coordinate and smooth the passage of the information necessary for an efficient settlement or closing.  

In the course of this process, Alliance Title Agency collects a significant amount of personal and identifying information  about the parties to a transaction, including sensitive items that include but are not limited to: your contact information, including email addresses, Social Security numbers, driver’s license, and other identification numbers and information; financial, bank and insurance information; information about past and proposed mortgages and loans; information about  properties you currently or previously owned; your mortgage application package; and the cookie, IP address, and other  information captured automatically by computer systems. 

Much of this information is gathered from searches of public land records, tax, court and credit records to make certain  that any liens, challenges, or title defects are addressed properly. Some of the information that is collected is provided by  you, or the computer systems you use. We also may receive information from real estate brokers and agents, mortgage  brokers and lenders, and others working to facilitate your transaction, as well as information from public, private, or governmental databases, including credit bureaus, ‘no-fly’ lists, and terrorist ‘watch lists’. 

What Information Is Shared? 

Alliance Title Agency DOES NOT SELL any of your information to non-affiliated companies for marketing or any other purpose.  

However, some of the same information does get shared with persons inside and outside in order to facilitate and  complete current and future transactions.  

For example: 

• Information, draft documents, and closing costs will pass back and forth between Alliance Title Agency and your  mortgage broker and lender to facilitate your transaction. 
• Information, including purchase agreements and amendments, will pass back and forth between Alliance Title Agency and the real estate agents and brokers, the mortgage brokers and lenders, the lawyers and accountants,  and others involved in facilitating the transaction.  
• Alliance Title Agency may order property searches and examinations from title searchers, abstractors and title  plants. 
• Alliance Title Agency may use third parties to obtain tax information, lien information, payoff information,  condominium, and homeowners’ association information.
• Third parties may be engaged to prepare documents in connection with your transaction.
• Surveys, appraisals, and inspections may be ordered. 
• Alliance Title Agency may divide up the work to handle each closing in the most efficient manner possible and to meet specific legal and licensing requirements. Certain parts of your closing (for example a search or  disbursement) may be handled by another division or company within the Alliance Title Agency. 
• When it is time for signatures, your complete closing package may be sent to a notary, remote online notary, or  notary service company who will arrange to meet with you to sign documents. The notary will, in turn, send  signed copies back to us along with copies of your driver’s license or other identity documents usually by mail,  UPS, Federal Express or another courier service.  
• Your deed, mortgage and other documents required to perfect title will be recorded with the local recorder of  deeds. 
• Information within your title policy will be shared with Alliance Title Agency’s title insurance underwriters.
• In some cases, we use an outside service to coordinate the recording or electronic-recording of those instruments,  and they will receive copies of your deeds, mortgages and other recordable documents to process, scan, and send  on to the recording office.  
• Various government agencies get involved. The law requires us to provide certain information to the IRS, the U.S. Department of the Treasury, local and state tax authorities, and other regulatory and governmental agencies. 

You have a choice in the selection of a mortgage broker, lender, real estate broker or agent, and others that make up your ‘transaction team.’ Information flows to and from the members of the transaction team you have selected to facilitate an  efficient transaction for you.  

When Alliance Title Agency selects and engages a third-party provider, we limit the scope of the information shared with that third party to the information reasonably necessary for that service provider to provide the requested services. With most, we have entered into agreements in which they expressly commit to maintain an Alliance Title Agency customer’s information in strict confidence and use the information only for purposes of providing the requested services, clearing  title, preventing fraud, and addressing claims under our title insurance policies. 

How Does Alliance Title Agency Use Your Information? 

We may use your personal information in a variety of ways, including but not limited to: 

• Provide the products, services, and title insurance you have requested, and to close and facilitate your transaction.
• Provide and use historic transaction information to facilitate future financial transactions.
• Coordinate and manage the appraisal process.  
• Handle a claim or provide other services relating to your title insurance policies. 
• Create, manage, and maintain your account.  
• Operate and improve Alliance Title Agency’s applications and websites. Your information is used for access  management, payment processing, site administration, internal operations, troubleshooting, data analysis,  testing, research, and for statistical purposes. 
• Respond to your requests, feedback, or inquiries. 
• Comply with laws, regulations, and other legal requirements. 
• Comply with relevant industry standards and our policies. 
• Protect and enforce your rights and the rights of other users against unlawful activity, including identity theft and  fraud. 
• Protect and enforce our collective rights arising under any agreements entered into between Alliance Title Agency and you or any other third party. 
• Protect the integrity and maintain the security of our applications, websites, and products. 
• Operate, evaluate, and improve our business. 
• Provide you with information about products, services, and promotions from Alliance Title Agency or third  parties that may interest you.

How Do We Store and Protect Your Personal Information? 

Although no system can guarantee the complete security of your personal information, we will use our best efforts to  maintain commercially reasonable technical, organizational, and physical safeguards, consistent with applicable law, to  protect your personal information and our systems and sites from malicious intrusions or hacking. 

How Long Do We Keep Your Personal Information? 

We keep your personal information for as long as necessary to comply with the purpose for which it was collected, our  business needs, and our legal and regulatory obligations. We may store some personal information indefinitely. If we  dispose of your personal information, we will do so in a way that is secure and appropriate to the nature of the information  subject to disposal. 

Computer Information 

When you access an Alliance Title Agency website or communicate with us by email, we may automatically collect and  store more information than you are expressly providing when you fill out a survey or send an email. This may include:  

• Your IP address. 
• Your email address, your alias, and social media handles. 
• The type of browser and operating system you use. 
• The time of your visit. 
• The pages of our website you visit. 
• Cookies. 

In order to provide you with customized service, we make use of Web browser cookies. Cookies are files that help us  identify your computer and personalize your online experience. You may disable cookies on your computer, but you may not be able to download online documents or access certain websites unless cookies are enabled. 

The technical information we collect is used for administrative and technical purposes and to prevent fraud and provide  identity verification. For instance, we may use it to count the number of visitors to our website and determine the most  popular pages. We may also use it to review types of technology you are using, determine which link brought you to our website, assess how our advertisements on other websites are working, help with maintenance, and improve our  customers’ experience. 

We may compare information gathered on previous visits to verify that we are interacting with the same parties and not  a potential imposter. 

If we ask you to fill out any forms or surveys, we will use the information we receive only for the specific purposes indicated in those forms or surveys. 

The information you and your transaction team send us in emails or attached to an email, or provide through any of our online tools, is used for purposes of providing title, escrow, and appraisal management services, and used for the purposes described above.  

Links to Third-Party Websites 

Our applications and websites may contain links to third-party websites and services. Please note that these links are  provided for your convenience and information, and the websites and services may operate independently from us and have their own privacy policies or notices, which we strongly suggest you review. This Privacy Notice applies to Alliance Title Agency’s applications and websites only.

Do Not Track 

Because there is not an industry-standard process or defined criteria to permit a user to opt-out of tracking their online  activities (“Do Not Track”), our websites do not currently change the way they operate based upon detection of a Do Not Track or similar signal. Likewise, we cannot assure that third parties are not able to collect information about your online activities on Alliance Title Agency websites or applications.  

Social Media Integration 

Our applications, websites, and products contain links to and from social media platforms. You may choose to connect to us through a social media platform, such as Facebook, Twitter, Google, etc. When you do, we may collect additional  information from or about you, such as your screen names, profile picture, contact information, contact list, and the profile pictures of your contacts, through the social media platform. The social media platforms may also collect information from  you.  

When you click on a social plug-in, such as Facebook’s “Like” button, Twitter’s “tweet” button, or the Google+, that  particular social network’s plug-in will be activated, and your browser will directly connect to that provider’s servers. Your action in clicking on the social plug-in causes information to be passed to the social media platform. 

We do not have control over the collection, use, and sharing practices of social media platforms. We, therefore, encourage you to review their usage and disclosure policies and practices, including their data security practices, before using social media platforms. 

How Can You “Opt Out?” 

We do not sell your information; therefore, there is no need to opt out of such reselling. Under various laws, you can opt out of the sharing of your information for more narrow purposes. For additional detail, consult the privacy notice form below. 

How to Contact Us 

If you have any questions about Alliance Title Agency’s privacy notice or how we protect your information, please  contact Alliance Title Agency: 

• By email: Consumerprivacy@alliancetitleaz.com
• By telephone: (833) 451-5718 
• By fax: (503) 974-9596; Attn: Privacy Department 
• By mail: 12909 SW 68th Pkwy, Suite 350, Portland, OR 97223; Attn: Privacy Department 
• In-person: 12909 SW 68th Pkwy, Suite 350, Portland, OR 97223

To limit our sharing 

• Call (833) 451-5718—our menu will prompt you through your choice(s) 
• Visit us online: http://bit.ly/WFGsConsumerPrivacyInformationRequestPage or e-mailing us at consumerprivacy@alliancetitleaz.com
• Mail the form below. 

Please note: 

If you are a new customer, we can begin sharing your information from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. 

However, you can contact us at any time to limit our sharing. 

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Printable Version: Privacy Policy PDF